Why Choose DONet?We get asked this question a lot. In a world of commodity Internet services, we’re definitely not the cheapest provider around. Why should anyone choose DONet? Our philosophy at DONet is that technology is not the end in and of itself. It’s a means to an end. You have work to do, and you need a reliable Internet provider to do it. When something goes wrong, you don’t have time to wait on hold for hours trying to find someone, anyone, who will help you. You need someone to take your problem seriously and fix it. Not tomorrow. Now. This is where DONet excels. It’s why you should choose DONet over our competition. Our commitment to you. We’ll let our customers speak for us. “The customer service is outstanding.” “The technical support has far exceeded my expectations. Your staff takes care of all my needs in a timely manner. Issues are addressed within minutes usually and problems are resolved within an hour in most cases. Best outside service provider that I deal with. Keep up the fantastic service.” “The people know what they are doing and are willing to go the “extra” bit to resolve an issue whether it deals with billing or performance.” “Your teams flexibility & willingness to deal with our situation on a unique basis instead of cookie cutter Customer service-1 size fits all situations.” “dependable and set it up and forget it” “I can get somebody on the phone who knows the answer or will get it for me!” The above is a sampling of the positive comments we received from our customers during a recent survey. After you’ve thought about it, please give us a call, and let us wow you with our exceptional service and personal customer care. |